– How far in advance can I book?
During our soft opening phase, reservations are available up to 4 weeks in advance, subject to availability.

– Can I modify my reservation after booking?
Modifications are possible if requested at least 10 days before the reservation date. After this period, bookings are considered final.

– What is your cancellation policy?
*100% refund if cancelled 14 days or more before the reservation date
Cancellations made less than 14days before the reservation date are non-refundable.
Please note: Online payment processing fees (approximately 4.4%) are non-refundable and will be deducted from any eligible refund.

– What happens if I don’t show up?
No-shows are non-refundable.

– Can I transfer my reservation to someone else?
Yes, transfers are possible if requested at least 10 days before the reservation date, along with full details of the replacement guest(s).

– Do you accept walk-ins?
All visits are by reservation only.

– What payment methods do you accept?
We accept all major local and international credit and debit cards.
A partial payment is required at the time of booking to confirm the reservation.

– What is the price of the dining experience?
The experience is priced at IDR 10,000k per person, inclusive of 10% government tax and 8% service charge.
Prices are stated in Indonesian Rupiah. Currency conversion may vary depending on your card provider.

Reservations may be rescheduled one (1) time only, subject to the following conditions:

a) Reschedule requests must be submitted in writing no later than fourteen (14) days prior to the original reservation date.

b) All reschedule requests are subject to availability. SJ 2.0 does not guarantee that the guest’s preferred alternative date will be available.

c) Reschedule requests submitted less than fourteen (14) days before the original reservation date will not be accommodated and shall be treated as a cancellation in accordance with the Cancellation Policy. Such bookings are non-refundable.

d) Once a reservation has been rescheduled, the new reservation date is final and may not be further rescheduled, modified, or cancelled. No refund will be issued under any circumstance.

e) Online payment processing fees (approximately 4.4%) are non-refundable and will not be reimbursed in connection with any reschedule request.

f) Reschedule requests are only valid once confirmed in writing by SJ 2.0. Any unconfirmed request shall have no effect on the original reservation.

– Can you accommodate dietary restrictions or allergies?
At this time, as we are in our soft opening phase, we are unable to accommodate dietary restrictions or menu modifications.
The menu is curated as a singular tasting experience.
However, we are happy to take note of any dietary information shared for internal awareness.

– Can I order something different from my dining companions?
All guests experience the same tasting menu, as the journey is designed to be shared collectively.
There are no à la carte options available.

– Can I request a vegetarian or non-seafood option?
At this time, menu modifications are not available, particularly during our soft opening phase.
We appreciate your understanding as we focus on delivering the intended experience.

– Are the courses halal?
No, the courses are not halal, as alcohol and certain non-halal ingredients are used as part of the experience.

– Can I bring my own wine or alcohol?
No. Outside beverages are not permitted, including wine and alcohol.
However, we offer a carefully curated wine flight, as well as a non-alcoholic pairing, both designed to complement the dining experience.

– How long does the dining experience last?
The full SJ 2.0 experience lasts approximately 5–6 hours.

The journey begins with a short restorative opening ritual.

– Are photos allowed during the experience?
SJ 2.0 is conceived as a fully immersive dining experience.
To preserve the atmosphere and the integrity of the journey, photography is not permitted at any point during the experience.
At the conclusion of the meal, guests will be provided with the full list of dishes served.

SJ2.0 is designed as an immersive, long-format dining experience.
To preserve the atmosphere and ensure guest comfort, we welcome diners aged 18 and above only.

– What if I am running late?
We allow a short grace period for late arrivals. However, guests must contact our admin team immediately if they anticipate being late.
Due to the structured and time-sensitive nature of the experience, excessive lateness may result in missed courses or forfeiture of the reservation, without refund.

– Is valet parking available?
Valet or designated parking options will be provided in the confirmation email.

Pregnant guests are not permitted for safety and comfort reasons

If you are claustrophobic, uncomfortable in darkness, or sensitive to immersive environments, we strongly recommend refraining from booking. (Some rooms are intentionally low-lit and enclosed as part of the narrative)

Please avoid high heels, long dresses, and restrictive formal wear.

We recommend simple, comfortable clothing and stable footwear.